|Course Methods:||Experiential training (Action Learning Workshop)|
|Course Venue:||USA West: Las Vegas, NV. Los Angeles, CA. San Francisco, CA. Seattle, WA.
USA East: Chicago, IL. Houston, TX. New York (NYC), NY, Washington, DC. Miami, FL.
|Course Duration:||5 days (3 days seminar + 2 days project)|
|Course Times:||9:30 AM - 3:30 PM|
|Course Dates:||Management Training Courses Calendar|
|Group Discounts:||10% for 2 delegates. 15% for 3 or more delegates. Valid only for Las Vegas venue.|
|Other Course Options:||Contact us for course topics and duration customization|
|The Advantage:||Client Testimonials. Training Excellence. CEO Club|
Chief Information Officer's (CIO) Team: IT operations managers, IT engineering & development managers, MIS managers, Telecom managers, infrastructure managers, application managers, IT support managers, network managers, entrepreneurs, project managers, and IT management consultants.
Note: This training course is designed for government and corporate professionals. We do not accept students seeking initial employment, postsecondary education or initial licensing programs
Provide 360 degree view of the information technology (IT) management function to identify potential management blind spots and improvement areas
Discuss IT management insights from the world's most successful CIOs
Learn how to analyze, plan, and implement IT strategies using IT management and e-business frameworks, best practices, and decision making models
Offer experiential analysis of the challenges of CIOs, CTOs and their IT teams in implementing the IT strategies, architectures and systems
Develop work-based IT initiatives based on a set of issues, resources and business environment
Cover the "know-how" to manage enterprise-wide management information systems (MIS)
Create a practical framework for planning and controlling enterprise information systems
Explore MIS subsystems and technologies including hardware, software and networking
The course emphasizes IT management decision-making. It does not cover in-depth technology engineering or programming topics
Develop the core information systems management skills and competencies. The core competencies include MIS / IT knowledge, planning, control, problem-solving and communication.
Experiential action learning
25%-50% theory and 50-75% experiential project work
The development and evaluation of management skills are based on KASAC training model
Role of the CIO
Top CIO Questions
Assessing CIO’s Performance
MIS – Your IS vs. Industry Best Practices
IT Management Systems
Enterprise IT Architecture
IT Project Management
IT Service Management
IT Business Management
IT Management Framework
Top CIO Questions. CIO Challenges
Critical analysis of the applications and limitations of popular IT management practices, models and frameworks, including: IT Management Best Practices: Capability Maturity Model (CMM). IT Service Management (ITSM). ITIL. ISO 7799. COBIT. ISO FCAPS. TMF FAB. Overview of IT project management. Total Costs of Ownership (TCO). Return on Investment (ROI). Cost/Benefit Analysis (CBA).
An overview of Enterprise Information Systems: PCs, Servers and Peripherals. Operating systems (OS). Office Applications. Communication Systems (Voice, Video and Data). Internet. VoIP. Web 2.0. E-commerce (B2C, B2B and C2C), E-Business. Enterprise Resource Planning (ERP). Manufacturing Resource Planning (MRP). Customer Relationship Management (CRM). Supply Chain Management (SCM). Accounting Information Systems (AIS). Knowledge Management System (KMS). Content Management System (CMS). Management Information Systems Best Practices
An overview of Leading IT vendors: SAP, Oracle, Microsoft, Cisco, EMC, HP, and IBM
Overview of MIS and enterprise IT architecture
Planning, designing, building, and managing IT systems
Information technology infrastructure management tools
Information systems management best practices
Summary of IT project management
General discussion of industry leading IT products
The management training courseware includes the following:
Participant's coursework and assessment project guide
Subject matter book(s)
Executive summary of the subject matter:
Summary of essential concepts and MIS/IT management best practices
Examples and case studies
MIS/IT management toolkit (management frameworks, decision models, checklists, etc.)
Experiential work-based assessment project
Online resources for the completion of the experiential assessment project
Performance will be evaluated on the basis of individual or team project deliverables
Candidates can complete customized experiential work-based projects such as developing a relevant analysis document, management strategy, action plan or a senior management presentation
The course advisor will review the deliverables and provide improvement feedback
The evaluation is a form of management consulting and experiential coaching for performance improvement
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Last Updated: December 3, 2017.