Training Course Registration, Cancellation, and Attendance Policy

By registering for a training event or related professional services (including, but not limited to research, consulting, education, project management) offered by the International Institute of Management, LLC, doing business as International Institute of Management Training ("IIM" or "IIMT" or "the Institute"), you acknowledge that you have read, understood, and agree to the following terms and conditions.

Events and Eligibility

The International Institute of Management, LLC, doing business as International Institute of Management Training ("the Institute"), is an executive education and professional training organization that provides action-learning workshops, seminars, conferences, consulting, coaching, and executive development programs for managers, executives, entrepreneurs, and working professionals.

By registering for any workshop, seminar, conference, training course, consulting engagement, or coaching session, you represent and warrant that:

  • You are at least 18 years of age.
  • You understand that the Institute's programs are designed for working professionals and executives.
  • You understand that the Institute is not a post-secondary educational institution and does not provide programs intended for individuals seeking initial employment or academic degrees.
  • You agree to the objectives, methodology, and delivery format of the specific event for which you are registering.
  • You agree to be bound by this policy and any additional event-specific requirements.

Participant Conduct

Participants are expected to maintain professional, respectful, and courteous behavior at all Institute events, including seminars, workshops, conferences, coaching sessions, consultations, and meetings.

The following conduct is strictly prohibited:

  • Using information obtained through Institute programs to directly compete with the Institute.
  • Recording audio, video, photographs, presentations, discussions, or course materials without prior written authorization.
  • Posting, transmitting, or distributing content that is unlawful, harmful, abusive, harassing, defamatory, threatening, discriminatory, hateful, or otherwise harmful to any individual or organization.
  • Disrupting Institute activities or interfering with the participation of other attendees.
  • Violating the intellectual property rights of the Institute, instructors, authors, speakers, participants, or third parties.

You agree to indemnify, defend, and hold harmless the Institute, its officers, employees, contractors, advisors, and affiliates from any claims, liabilities, damages, penalties, costs, or expenses arising from your violation of this policy or misuse of Institute resources, facilities, or materials.

Institute Rights

The Institute reserves the right, in its sole discretion, to accept, reject, postpone, reschedule, cancel, or modify any registration, application, attendance request, course offering, or scheduling request based on operational requirements, participant suitability, resource availability, safety considerations, or other legitimate business reasons.

Course Fees, Rescheduling, Cancellations, and Refunds

When a participant registers for a training event, the Institute allocates resources and reserves a seat that may no longer be offered to other participants. Late cancellations or rescheduling requests may result in financial and administrative costs that cannot be recovered.

Participants are encouraged to finalize travel plans, schedules, and commitments before submitting registration and payment.

International Clients and Visa Applications

International participants are responsible for obtaining all required visas, travel documents, and entry permits necessary to attend a training event.

Participants should consult the appropriate embassy, consulate, or government authority in their country regarding visa requirements and processing times.

Upon request, the Institute may provide a registration confirmation letter for visa application purposes. However, the Institute does not provide immigration advice, visa services, or legal assistance related to travel documentation.

Participants remain solely responsible for obtaining all required travel documents, including but not limited to visas, passports, proof of funds, employment letters, accommodation arrangements, and return tickets, transportation documents (If required).

Course fees include administrative processing, course materials, advisor support, project assessment feedback, certificate preparation, banking fees, and related service costs.

Workshops and In-Classroom Courses

Rescheduling Policy

  • Rescheduling requests submitted more than 90 days before the course start date may be approved without charge.
  • Rescheduling requests submitted between 60 and 90 days before the course start date are subject to a 15% administrative fee.
  • Rescheduling requests submitted less than 60 days before the course start date may be approved solely at the Institute's discretion and may be subject to additional fees.

Cancellation Policy

  • Cancellations submitted more than 90 days before the course start date are eligible for a refund less a 15% administrative and banking fee.
  • No refunds will be issued for cancellations submitted within 90 days of the course start date.

International Participants

The same cancellation and rescheduling policies apply to international participants, except that participants who are denied a visa for entry into the training location may request a complimentary transfer to another course location, subject to the following conditions:

  • A copy of the official visa denial letter must be provided.
  • The Institute must be notified at least 60 days before the course start date.
  • The Institute must approve the alternative location and training schedule.
  • Rescheduling must occur within six (6) months of the original course date.
  • Extensions up to twelve (12) months may be granted at the sole discretion of the Institute and subject to resource availability.

Distance Learning Courses

Cancellation and Rescheduling

  • No rescheduling fee applies to distance-learning courses.
  • Distance-learning course registrations may be rescheduled within six (6) months of the original registration date.
  • All distance-learning course fees are non-refundable.

Course Assessment and Customization Fees

Participants may choose optional project customization, evaluation, or assessment services provided by an Institute advisor.

The initial project assessment and feedback are included in the course fee.

Participants wishing to revise and resubmit project work for additional evaluation may do so subject to a re-evaluation fee of US$999 per submission.

Force Majeure and Limitation of Damages

The Institute shall not be liable for delays, interruptions, cancellations, losses, or damages resulting from events beyond its reasonable control, including but not limited to natural disasters, earthquakes, hurricanes, floods, fires, pandemics, epidemics, government actions, travel restrictions, labor disputes, utility failures, acts of war, terrorism, civil unrest, or other unforeseen events.

To the maximum extent permitted by law, any claim arising from or relating to a product, service, course, or event provided by the Institute shall be limited to the amount actually paid by the participant for the applicable product or service.

Intellectual Property, Licensing, and Copyright

All course materials, presentations, methodologies, frameworks, publications, recordings, graphics, written materials, and related content contain intellectual property owned by the Institute, its instructors, authors, licensors, or other rights holders.

Materials are provided solely for the personal educational and professional development use of registered participants.

Unless expressly authorized in writing by the Institute, participants may not:

  • Copy, reproduce, distribute, publish, sell, license, or share course materials.
  • Record training sessions or presentations.
  • Create derivative works based on Institute content.
  • Use Institute materials for commercial purposes.

All rights not expressly granted are reserved.

Dispute Resolution and Arbitration

The parties agree to attempt to resolve disputes informally before initiating legal proceedings.

Any dispute, claim, or controversy arising out of or relating to this agreement, the Institute's services, or participation in Institute programs shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its applicable rules then in effect.

The arbitration shall be conducted in Clark County, Nevada, unless otherwise agreed by the parties.

The arbitrator's decision shall be final and binding upon all parties.

Each party shall bear its own legal fees, costs, and expenses unless otherwise required by law or awarded by the arbitrator.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict-of-law principles.

If any provision of this agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

Policy Updates

The Institute reserves the right to modify or update this policy at any time. Updated versions become effective upon publication on the Institute's website unless otherwise stated.

Contact Information

Questions regarding this policy, registrations, cancellations, rescheduling requests, licensing, or other administrative matters should be directed to the Institute using the contact information provided on its website.

Correspondence
All correspondence shall be directed to
International Institute of Management, LLC. (dba Management Training Institute)
10161 Park Run Drive # 150
Las Vegas, NV 89145, USA

Email legal ( at ) iim-edu.org

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