Management Training Courses:
Accelerated. Modular. Experiential
Course Title:
|
Information
Technology
Management |
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Planning and managing
enterprise
information systems |
Course Methods: Accelerated
experiential workshop (action learning)
Course Venue:
Las Vegas, Nevada, USA
Course Duration:
3 days
Course Time: 9AM-4PM
Course Dates:
Management Training Courses
Calendar
Course Fees: $2,999
(USD) |
Option 2:
Distance Learning Course $995 (USD)
Course Audience:
- CIO's Team: IT Operations Managers, IT Engineering
& Development Managers, MIS Managers, Telecom Managers, Infrastructure Managers,
Application Managers, IT Support Managers, Network Managers,
Entrepreneurs, Project Managers, and IT Management Consultants.
Course
Objectives:
- Provides an understanding of the
Information Technology (IT)
management framework of
E-business.
- Offers experiential analysis to
understand the challenges of CIOs and IT Managers
- Focuses on best practices,
tools and models to implement an effective IT management system
- Provides insights on
how to develop and implement enterprise-wide IT strategies, initiatives and programs
- Explores MIS subsystems and technologies including
hardware, software and networking, however the coursework focuses
on technology management not on engineering.
- The course
emphasizes management skills such as planning, project management, quality
and efficiency management in IT projects.
Training Focus:
- Develop the core
information systems management skills and competencies. The core competencies include
MIS / IT knowledge, planning, control, problem-solving and communication. The
development and evaluation of these skills are based on IIM's proprietary
KASAC
management training model.
Key Concepts
- IT management best practices Capability Maturity Model
(CMM), IT Service Management (ITSM), ITIL, ISO7799, COBIT, ISO FCAPS,
TMF FAB, IT Project Management, Total Costs of Ownership (TCO)
and Return on Investment (ROI) and Cost/Benefit Analysis (CBA)
- Quick overview of enterprise information systems: PCs, Servers and
Peripherals, Operating systems (OS), Office Applications,
Communication Systems (Voice, Video and Data). Internet, VoIP, WWW,
E-commerce (B2C and B2B and C2C), E-Business, Enterprise Resource
Planning (ERP), Manufacturing Resource Panning (MRP), Customer
Relationship Management (CRM), Supply Chain Management (SCM),
Accounting Information Systems (AIS), Knowledge Management System
(KMS), and Content Management System (CMS),
- Overview of leading IT vendor: SAP, Peoplesoft, Oracle, Microsoft,
Cisco, Nortel, EMC, BMC, HP, IBM, BEA.
Course Outline / Customization Subjects
- CIO Challenges and Opportunities
- Review of MIS and Enterprise IT Architecture
- Designing, Building and Management IT Systems
- Information Technology Infrastructure Management Tools
- Information Systems Management Best Practices (ITIL, ITSM,
ISO7799, COBIT, ISO FCAPS, TMN, TMF FAB)
- IT Project Management
- Industry leading IT products
Courseware Content
IIM Information Technology management training courseware includes:
- Participant's coursework and assessment project guide
- Executive summary of subject matter (in powerpoint lecture notes format):
- Summary of essential concepts and MIS/IT management best practices
- Examples and case studies
- MIS/IT management toolkit (management frameworks, decision models,
checklists, etc.)
- Experiential workbased assessment project
- Online resources for the completion of the experiential assessment
project
Performance Evaluation
(Optional):
- Performance will be evaluated on the basis of individual or team
project deliverables
- Candidates can complete customized experiential / work-based
projects such as developing a relevant analysis document, management
strategy, action plan or a senior management presentation
- IIM course advisor will review the deliverables and provide improvement
feedback
- There are no traditional quizzes or theoretical exams.
Course Prerequisites:
- For accelerated team workshops, participants must have
similar levels of experience. This is not required for
public courses or individual self-paced distance-learning courses
- Candidate have prior relevant information and communication
technology (ICT) knowledge in their field. Although the course
provides an overview of key technologies. Th course focuses on technology management,
it does not focus on IT engineering.
Course
Registration
- Information Technology Management Training Course
- Accelerated workshop (classroom option)
- Course venue: Las Vegas, Nevada, USA
- Requires registration, application review
and seat reservation
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Training Course
Registration |
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